• Customer service in 3 languages
  • Around 250 000 orders per year
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We stay true to our Swiss location

What started as a one-man-show in 2003 in Uster (ZH), became one of the most successful online shops for magnets in Europe. Despite the growing foreign competition and the difficult economic environment for exporting firms in Switzerland, we stay true to our Swiss location. It is important to us to be able to offer you as a Swiss customer as well as clients in other countries a consistently high service quality. The job security of our staff and partners in Switzerland is very close to our hearts.
We pride ourselves on efficiency and purchase large quantities, which translates into an attractive price-performance ratio.

Customer care and administration in Uster

Customer service employees at their desks
At our offices in Uster (ZH), we employ circa 64 motivated staff members, with 22 of them working in the customer care department. Our customer service representatives handle email, phone or fax inquiries and gladly share their broad knowledge about magnets and their applications.
Our purchasing, IT, photography, human resource, accounting and marketing departments are also located at the Uster headquarters.

Shipping partner in Frauenfeld

A look inside the Murghof
Our products are stored in Switzerland, packaged and shipped from Frauenfeld (TG). Since 2004, we have been working with the Murghof workshops, who take care of handling our super-strong magnets, which is not that easy. As a sheltered workshop, Murghof offers employment to individuals with psychological impairments. With this partnership, supermagnete supports the social and professional integration of people facing a lack of employment opportunities in the regular job market.
Murghof staff carefully stores, picks and packs around 850 orders for us every day. The content of each package is checked twice, which is the reason for our very low rate of erroneous deliveries. Thanks to the successful long-term cooperation with the Murghof workshops, it goes without saying, that we will continue to rely on them as a partner in the future.

Swiss products

We carry several select products that are produced in Switzerland, often exclusively for us. In doing so, we work with many partners who provide jobs for individuals with physical or mental disabilities. It is important to us to support such companies and Swiss handicrafts.
In our shop, you can easily recognise the products manufactured in Switzerland by the "Made in Switzerland" logo shown on the product pages


Our "Made in Switzerland" products:


Fridge magnets:

Office magnets:

Living accessoires:

Miscellaneous:

HANDELSVERBAND.swiss – Swiss Online Garantie

Logo Handelsverband.swiss

We are a member of the HANDELSVERBAND.swiss, formerly known as the Swiss Distance Selling Association (VSV). We abide by its Code of Ethics and guarantee our customers security and integrity when ordering from our online shop.